Responsible logistics
CHS is committed to taking care of the environment, people and economy.
Through the CHS ECO program, we offer our business customers sustainable transport solutions and detailed CO2 emission reports. We prefer subcontractors who use Euro6 vehicles, biodiesel, electric vehicles and other renewable fuels.
In international transport, we make sure that our partners around the world are also committed to our goals, and our professional personnel take care of the logistic chain, minimizing actions that burden the environment.
The Key Flag Symbol is a sign of Finnish quality and reliability, which identifies CHS as a trusted partner. CHS has the The Key Flag Symbol in the category of Finnish service, awarded by the Association for Finnish Work.
This recognition highlights CHS's commitment to providing a personal, reliable and professional service in line with our core values.
For us, responsibility is actions – not just thoughts and ideas.
Fossil-free sea freight
Our fossil-free sea freight service is unique, as it is carrier-neutral and allows you to reduce greenhouse gas emissions from maritime transport by switching to renewable fuels. This enables CO2 emission reductions of 25%, 50%, 75%, or even 100% per shipment.
The purchased biofuel is guaranteed to be used in the maritime sector, replacing fossil fuels. All fuel switches and biofuel usage are verified annually through an independent audit. This ensures compliance with international standards, such as the International Sustainability and Carbon Certification (ISCC), and prevents double counting.
A Greener option for air freight
Sustainable aviation fuel (SAF) is a safe and certified alternative to fossil fuels. CHS offers customers the opportunity to reduce air cargo emissions by using SAF, which reduces CO2 emissions by 70–80%.
CHS Significantly Reduced Its CO₂ Emissions
CHS is accelerating the green transition with its own emission reductions. CHS managed to reduce its emissions from 79 tons to 47 tons. At the same time, we purchased Finnish climate units from Green Carbon equal to our 2024 emissions in order to make a positive climate action and participate in Finland's goal of carbon neutrality.
In March 2024, CHS moved its headquarters to new, modern premises at Colony Airport Vantaa. The building is LEED Platinum certified and complies with extensive ESG standards. It uses geothermal energy and solar panels, and its energy efficiency is class A. The new location of the head office offers better public transport connections, which enables more environmentally friendly commuting.
Thanks to various measures that reduced carbon dioxide emissions, CHS has almost cut its own CO2 emissions in half. Read more.
Quality and safety
The certified quality management system according to the ISO 9001 standard supports the continuous development of operations and processes. The system helps meet customers' quality expectations by harmonizing operating methods and setting quality goals.
A certified environmental system according to the ISO 14001 standard helps to improve processes and practices. To obtain an environmental certificate, a company must identify the environmental impacts caused by the organization and set goals and objectives to reduce environmental impacts.
We offer our employees safe working conditions and comprehensive health care. We follow instructions and regulations regarding occupational safety and health at our offices. We prevent risks and accidents with occupational safety training and map the risks of our operations so that we can anticipate and take the necessary measures to minimize the risks.
Certifications guidingour quality and environmental operations
- IATA
- GDP
- ISO9001
- ISO14001
Social & community responsibility
Employee well-being, health and an equal workplace can all be found in our corporate strategy.
We support the development of our personnel and maintain their professional skills with various training programs. We pay a competitive salary, and we want to take care of the comfort of the staff, e.g. in the form of welfare days.
We are participating in the Confederation of Finnish Industries EK - Good Company - campaign. The Good company campaign tells about the importance of companies and the people behind the professions - for Finnish well-being.
Sustainable development also includes social responsibility.
CHS carries out its share of social responsibility by fulfilling its obligations as an employer and taxpayer.
CHS is involved in the social debate, e.g. through membership of the Finnish Freight Forwarding and Logistics Association (FIFFLA). In addition, CEO Juha Harjula has served on the board of The Finnish Freight Forwarding and Logistics Association since 2023. In addition to this, Harjula also serves on the Entrepreneurs' Delegation of The Confederation of Finnish Industries and Palta's entrepreneurial work group and in addition on The Helsinki Region Chamber of Commerce's Port and Logistics Committee.
CHS has long collaborated closely with The National Emergency Supply Agency. We feel it is important to be involved in securing Finland's security of supply through our own activities. Such preparedness is created in advance by planning and mapping possible risks and their effects and by implementing measures deemed necessary and appropriate.
CHS operates sustainably, profitably and in the spirit of fair competition, complying with laws and regulations, and listening to the voices of its employees and society.
UN Sustainable Development
CHS supports the UN's sustainable development goals. We are committed to the six most important sustainable development goals for our company.
Customer satisfaction 9.3/10 & Service promise
Customer satisfaction is a matter of great importance to CHS. We want to make sure that, in the opinion of our customers, we are also what we ourselves believe and want to be, that is, a top performer and a trendsetter in the industry. We measure the customer experience regularly so that we know we are developing in the right direction and respond to our customers' wishes. According to the measurements, customer satisfaction has remained at a high level, and we want to continue to offer our customers a top-level, personal customer experience.
The most recent customer experience measurement was carried out in the fall of 2025. Our customer satisfaction is very high at 9.3/10 and NPS 73. (For comparison: the international NPS average for the logistics industry is 40)
Code of Conduct
Operational guidelines, such as the Code of Conduct, define the operating methods we follow. They guide how we treat each other, do business, and connect with the world around us. We also require our subcontractors to act in accordance with these guidelines.
CHS' Code of Conduct for suppliers is regularly updated to ensure that they respond to changes in the company's operations and regulations.
In accordance with their guidelines, CHS companies have zero tolerance for corruption and fraud, and the companies do not donate to parties or political activities, religious organizations, authorities, municipalities, or local governments. In addition, separate instructions have been created for, among other things, anti-bribery, compliance management, asset protection, conflicts of interest, anti-money laundering and competition law matters. CHS also requires zero tolerance for corruption and bribery from service and product suppliers and business partners.
It is natural for CHS to act honestly in accordance with the law and to follow ethical business practices in all its business operations.
Whistleblowing channel
CHS Group uses the Whistleblowing notification channel. The reporting channel is part of our responsibility activities and its purpose is to maintain an open atmosphere and high ethics, as well as to identify potential flaws in our operations and develop them.
We want to promote transparency in all our business. Through the reporting channel, it is possible to anonymously report potential abuses or problems. By reporting, you help our company to continue running its business in a sustainable and responsible way.
All reported suspected abuse will be investigated. As a result of the investigation, measures will be taken, which also include contacting the authorities if necessary. The report can be made anonymously, and all reports will be treated confidentially.