The international economy went through rough and unexpected changes in 2020, but smooth logistics and professional freight forwarding helped ease the situation. CHS Group’s Chairman of the Board Heikki Halmetoja writes about what to expect of the economy in 2021.
In 2020, we started to measure our customer experience to stay on the customer’s pulse and to develop by listening to their needs, writes Juha Harjula.
Our real job starts once our customer has accepted our offer. Our work is all about smooth cooperation with chosen partners. “Come along and see how a door-to-door delivery from Kajaani in Finland to New Jersey in the US is about to start,” says air freight operations supervisor Riku Lehtinen from CHS.
CHS has its own GDP audited team with extensive experience in special logistics such as temperature-controlled transports.
Smooth collaboration in logistics starts with choosing the right agent. We have a group of agents that have successfully fulfilled our expectations time and again, writes team leader Merja Laiho, who is an expert in sea freight and imports.
How do you ensure high quality in storage and logistics? CHS’ Quality Manager Ari Collanus explains.
Air purifier manufacturer Aavi Technologies thanks CHS for its personal and rapid service. Cargo to and from China is reliably and smoothly handled by CHS’ forwarding team.
Valio is a Finnish manufacturer of dairy products and one of the largest companies in Finland. CHS and Valio have cooperated for a long time and work agilely together. CHS has successfully helped Valio tackle even tricky situations with its flexible solutions.
Freight forwarding is a great industry, writes Heikki Halmetoja: in exceptional situations, such as during the corona pandemic, freight forwarding partner is a cornerstone for success in imports and exports.
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