Customer story: Doppelmayr Finn Oy and Scanlink – delivery reliability to Finnish ski resorts

When spare parts and components for elevator systems are needed quickly across Finland, the importance of logistics is emphasized. According to Doppelmayr Finn Oy's experience, successful cooperation with a transport partner is reflected above all in the smoothness of deliveries and everyday efficiency.

In this customer story, the CEO of Doppelmayr Finn Oy Mikko Riila tells how transportation and logistics cooperation with Scanlink, part of the CHS Group, has brought reliability, flexibility and efficiency to the company's daily operations.

Interviewee: Mikko Riila, CEO, Doppelmayr Finn Oy

Doppelmayr Finn Oy – a long-standing expert in the Finnish ski lift business

Founded in 1979, Doppelmayr Finn Oy represents the services of the world’s leading ropeway and lift system supplier in Finland. The company provides ski resorts with new lift solutions, modernization projects, spare parts, and technical expert services.

Doppelmayrin technology is used worldwide in both ski resorts and urban transportation systems. In Finland, the company serves virtually all ski resorts, from Lapland to Southern Finland.

A Seasonal Industry Requires Fast and Reliable Deliveries

The ski resort business is highly dependent on seasonal demand.

“During the winter season, speed is the top priority. When lifts are operating every day, deliveries must arrive quickly. After the season, we receive larger shipments from Austria in preparation for the next winter season,” says Riila.

As a result, logistics partners must provide both reliable deliveries and the flexibility to adapt to changing transportation needs throughout the year.

Logistics Partnership Began in Spring 2025

Doppelmayr Finn Oy selected Finnish Scanlink, part of the CHS Group, as its road freight partner in spring 2025.

The shipments mainly consist of goods transported from Austria to Finland. Deliveries are made both to Doppelmayr’s warehouse and directly to ski resorts across the country, including Ruka, Levi, Ylläs, Pyhä, Tahko, and Koli.

A transportation service that makes everyday life easier brings efficiency

According to Riila, one of the key reasons for choosing Scanlink was its flexible and practical approach.

“We do not need to separately arrange receiving or dispatching goods at our warehouse. Scanlink independently handles all deliveries and pickups, which significantly simplifies our daily operations and frees up time for other tasks.”

Efficient logistics supports customers' service capabilities

From the perspective of Doppelmayr Finn Oy, a successful logistics partnership is seen above all in the predictability of deliveries, flexible cooperation, and operating models that make everyday life easier. When transportation is handled reliably, we can focus on serving customers and ensuring the smooth operation of ski lift systems.

Operations Supervisor at Scanlink Toni Ruusumo:

“The best logistics solutions are created when the customer's needs are understood and responded to quickly. We want to make our customers' everyday lives smoother by offering personal service, active communication and solutions that work in practice. Thank you Doppelmayr Finn Oy for the trust and great cooperation!”

Mikko Riila’s Top 3 Strengths of Scanlink

1. Reliable

2. Flexible

3. Reasonably priced

Road freight expert with 40 years of experience

Scanlink Oy Ltd has been serving companies of various sizes in road freight export – and import – for 40 years. (Read more: link to article).

Contact Scanlink's road freight experts, you will always receive personal, flexible and friendly service.

www.scanlink.fi 

import(at)scanlink.fi

export(at)scanlink.fi

+358 20 1669 570

Marianne Harjula

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